Delivery Policy
How You'll Receive Your Song
Once your personalized song is complete, we'll send you an email containing a unique, secure link to access your song.
Your Personal Song Page Includes:
- High-quality audio player to listen to your song
- Video reaction upload section
Important: Your unique song ID is specific to your order. If the link doesn't work or shows an error, please contact us at support@blessedmelody.com with your order number, and we'll assist you immediately.
Standard Delivery: 7 Days
We guarantee delivery of your completed personalized song within 7 days of order confirmation. Here's what to expect:
Timeline Breakdown:
- Day 1-2: Our team reviews your details and begins composing
- Day 3-5: Production and quality checks
- Day 6-7: Final touches and delivery to your inbox
Delivery Policy
BlessedMelody - Your Personalized Song Delivered Digitally
How You'll Receive Your Song
Once your personalized song is complete, we'll send you an email containing a unique, secure link to access your song. This link is exclusively yours and will look like this:
https://blessedmelody.com/pages/your-personalized-song?song_id=5808913744055
Your Personal Song Page Includes:
- High-quality audio player to listen to your song
- Song lyrics and details
- Options to request revisions
- Video reaction upload section
Important: Your unique song ID is specific to your order. If the link doesn't work or shows an error, please contact us at support@blessedmelody.com with your order number, and we'll assist you immediately.
Standard Delivery: 7 Days
We guarantee delivery of your completed personalized song within 7 days of order confirmation. Here's what to expect:
Timeline Breakdown:
- Day 1-2: Our team reviews your details and begins composing
- Day 3-5: Recording, production, and quality checks
- Day 6-7: Final touches and delivery to your inbox
You'll receive email updates throughout the process so you always know where your song stands.
Our Commitment to Timely Delivery
We take our 7-day delivery promise seriously. Our team is dedicated to meeting this deadline for every order, and we won't delay your song. We plan our production schedule carefully to ensure your personalized song arrives on time, every time. Your special moment matters to us, and we're committed to being there when you need us.
Express Delivery: 24 Hours
Need your song urgently for a special occasion? We offer 24-hour rush delivery!
Checking Your Email
Delivery Email Details:
- From: support@blessedmelody.com
- Subject: "Your Custom Song is Ready! 🎵"
- Check: Spam/junk folders if you don't see it in your inbox
Make Sure to Whitelist Our Email
To ensure you receive your song link, add our email addresses to your contacts or safe sender list.
Accessing Your Song
- Click the unique link in your delivery email
- Bookmark the page for easy access anytime
- Listen online using our built-in audio player
- Request revisions if needed (see below)
Technical Requirements:
- Any modern web browser (Chrome, Safari, Firefox, Edge)
- Internet connection to access the page
- No special software needed to listen
Unlimited Revisions
Not quite perfect yet? No problem! We offer unlimited revisions at no extra cost.
How to Request Revisions:
- Visit your personalized song page using your unique link
- Click the "Request Revision" button
- Describe the changes you'd like (be as specific as possible)
- Submit your request
Or email us directly at support@blessedmelody.com with your Order ID and revision details.
Revision Guidelines:
- Timeframe: All revisions must be requested within 30 days of receiving your song
- Turnaround: 3-5 business days per revision
- What's Included: Lyric changes, melody adjustments, vocal style, tempo, instrumentation, or any other aspects
- No Limits: Request as many revisions as you need to make it perfect
Share Your Reaction & Win!
We love seeing your joy when you experience your personalized song for the first time!
Upload Your Video Reaction
On your personalized song page, you'll find a "Share Your Reaction" section where you can:
- Upload a video of you (or your gift recipient) listening to the song for the first time
- Share your story about why you ordered the song
- Help inspire others with your special moment
Win a $50 Amazon Gift Card! 🎁
Every month, we randomly select video reactions to receive a $50 Amazon Gift Card. The more genuine and heartfelt your reaction, the more we love it—but every submission has an equal chance to win!
Submission Guidelines:
- Videos can be 15 seconds to 3 minutes long
- Show genuine reactions (laughing, crying, smiling—it's all beautiful!)
- Ensure video quality is clear enough to see and hear
- By uploading, you grant BlessedMelody permission to share your video on our social media and website (we'll always tag and credit you!)
Winners are announced via email
Troubleshooting Delivery Issues
Link Not Working?
- Double-check that you've copied the entire URL including the song_id parameter
- Try opening in a different browser
- Clear your browser cache and cookies
- Contact us with your order number
Didn't Receive Your Email?
- Check spam/junk folders
- Search your inbox for "custom song"
- Verify the email address on your order
- Contact support@blessedmelody.com with your order number
Playback Problems?
- Ensure you have a stable internet connection
- Try a different browser
- Disable browser extensions that might block media
- Check your device volume settings
Your Song, Forever
Your personalized song page will remain active indefinitely. You can:
- Return to listen anytime
- Share the link with family and friends
- Access your song from any device
- Request revisions within 30 days
Pro Tip: Save your unique link in a safe place—bookmark it, save it in your notes, or forward the email to yourself for safekeeping!
Privacy & Security
- Your unique song link is private and known only to you
- We never share your personal song page URL with anyone else
- Your song and personal details are stored securely
- You control who you share your link with
Lost Your Link?
If you can't find your delivery email or lost your unique song link:
- Email support@blessedmelody.com
- Include your:
- Order number
- Email address used for purchase
- Full name on the order
- We'll resend your link within 24 hours
Questions?
If you have any questions about delivery, accessing your song, or need technical assistance:
Email: support@blessedmelody.com
Response Time: Within 24 hours (usually much faster!)
We're here to ensure you have a smooth, delightful experience from order to delivery and beyond.
Our Delivery Promise
At BlessedMelody, we understand that timing matters—especially when your song is a gift for someone special. We're committed to delivering your personalized creation on time, every time, with the quality and care your moment deserves.